Resolved -
This incident has been resolved.
Mar 28, 09:40 EDT
Update -
Impact: Some AWS integrations experienced issues causing inconsistent updates.
Update: We have deployed fixes, and the system has been restoring. We are now in the final stages of monitoring to ensure full stability and proper functionality.
Next Steps: If no further issues arise, we will mark this incident as resolved soon.
Thank you for your patience.
Mar 27, 23:25 EDT
Update -
We are continuing to monitor for any further issues.
Mar 27, 21:04 EDT
Update -
Impact: Some AWS jobs experienced processing issues, leading to delays.
Update: We have deployed a fix and are currently monitoring the system to ensure stability and normal job execution.
Next Steps: We will continue to observe system performance and provide updates as needed.
Thank you for your patience.
Mar 27, 18:40 EDT
Update -
We are continuing to monitor for any further issues.
Mar 27, 15:18 EDT
Update -
We are continuing to monitor for any further issues.
Mar 27, 13:48 EDT
Update -
A fix has been implemented and we are monitoring the results.
Mar 27, 13:48 EDT
Monitoring -
Impact: Some AWS jobs experienced processing issues, leading to delays.
Update: We have deployed a fix and are currently monitoring the system to ensure stability and normal job execution.
Next Steps: We will continue to observe system performance and provide updates as needed.
Thank you for your patience.
Mar 27, 13:43 EDT
Update -
Impact: Some AWS jobs experienced processing issues, leading to delays.
Update: The team has implemented a change and is currently evaluating solutions while monitoring job execution.
Next Steps: We will continue to assess system performance and provide updates as needed.
Thank you for your patience.
Mar 27, 12:27 EDT
Update -
Impact: Some AWS jobs experienced processing issues, leading to delays.
Update: The team has implemented a change and is currently evaluating solutions while monitoring job execution.
Next Steps: We will continue to assess system performance and provide updates as needed.
Thank you for your patience.
Mar 27, 11:04 EDT
Identified -
Impact: AWS jobs were getting stuck and not completing as expected, causing processing delays.
Root Cause: We believe this issue is related to an error, likely introduced by the new base image for integrations that was pushed yesterday.
Current Action: Our team is working on verifying the issue and testing a rollback to a stable Node.js version. We are also monitoring system performance to confirm resolution.
Next Update: We will provide further updates once the fix is applied and job processing is fully restored.
Please reach out if you have any questions or need further assistance.
Mar 27, 09:39 EDT
Investigating -
Impact: AWS jobs are getting stuck and not completing as expected. This may cause delays in processing.
Current Action: Our team is actively investigating the root cause and working to restore normal operation. We are engaging with AWS support to diagnose potential underlying issues.
Next Update: We will provide further updates as soon as we have more information or a resolution.
Please reach out if you have any immediate concerns.
Mar 27, 08:52 EDT