Resolved -
This incident has been resolved.
Jun 27, 12:45 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 27, 12:33 EDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 27, 12:13 EDT
Investigating -
We are currently experiencing an outage affecting the AI features within JupiterOne. This includes AI-assisted query generation, explanations, and other AI-driven insights. Our engineering team is actively investigating the issue.
All other JupiterOne services remain fully operational.
We will provide updates as soon as we have more information. Thank you for your patience.
Jun 27, 11:30 EDT