AI Services Unavailable

Incident Report for JupiterOne

Resolved

This incident has been resolved.

Posted Jun 27, 2025 - 12:45 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 27, 2025 - 12:33 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 27, 2025 - 12:13 EDT

Investigating

We are currently experiencing an outage affecting the AI features within JupiterOne. This includes AI-assisted query generation, explanations, and other AI-driven insights. Our engineering team is actively investigating the issue.

All other JupiterOne services remain fully operational.

We will provide updates as soon as we have more information. Thank you for your patience.

Posted Jun 27, 2025 - 11:30 EDT

This incident affected: Core Platform (App).