Sync job backup

Incident Report for JupiterOne

Resolved

Sync job system is operating normally

Posted Nov 17, 2024 - 22:36 EST

Monitoring

Sync jobs are now processing data at a normal pace. We anticipate some delays still working through the system, but will continue to monitor and scale capacity accordingly.

Posted Nov 17, 2024 - 07:13 EST

Identified

The extra capacity is helping the backlog to catch up. It may take some hours - we will continue to monitor.

Posted Nov 16, 2024 - 23:01 EST

Investigating

Data synchronization jobs are backed up due to a large influx of data. We've identified the bottleneck and are adding capacity to the system.

Posted Nov 16, 2024 - 21:10 EST