Query Execution - Performance Degradation

Incident Report for JupiterOne

Resolved

We have successfully resolved the incident affecting our query system. Query execution functionality has been fully restored and performance metrics have returned to normal healthy baseline levels. All systems are now operating as expected.
This incident is now closed. We appreciate your patience during this time.

Posted Apr 14, 2025 - 17:18 EDT

Monitoring

A fix has been implemented. We are continuing to monitor query execution to ensure that the issue is remediated for all customers.

Posted Apr 14, 2025 - 15:49 EDT

Identified

The issue has been identified and a fix is rolling out now.

Posted Apr 14, 2025 - 15:41 EDT

Investigating

We are currently investigating an issue with query execution. We are actively investigating the issue and working on a remediation.

Posted Apr 14, 2025 - 15:36 EDT

This incident affected: Core Platform (Queries).