A fix has been deployed and platform performance and login are returning to normal. We're now monitoring closely to confirm full recovery across all accounts. We'll post a final update once we've confirmed the issue is fully resolved. Thank you for your patience.
Posted Jul 13, 2026 - 12:45 EDT
Update
We're continuing to work on a fix for the slow performance and login delays. The cause has been identified and our engineering team is actively implementing and testing a resolution. All accounts remain affected. We'll share another update within 30 minutes. Thank you for your continued patience.
Posted Jul 13, 2026 - 12:11 EDT
Identified
We've identified the cause of the slow performance and login delays. Our engineering team is now working on a fix. All accounts remain affected. We'll post another update as soon as the fix is deployed. Thank you for your patience.
Posted Jul 13, 2026 - 11:40 EDT
Update
We're still investigating the slow performance and login delays affecting the platform. All accounts remain impacted, and our engineering team is actively working to identify the cause. We'll post another update within 30 minutes. Thank you for your patience.
Posted Jul 13, 2026 - 11:27 EDT
Update
We're continuing to investigate the slow performance and login delays affecting the platform. All accounts remain impacted. Our engineering team is still working to pinpoint the cause. We appreciate your patience and will share another update within the next 30 minutes.
Posted Jul 13, 2026 - 11:02 EDT
Investigating
We're currently investigating reports of slow performance across the platform. Users may experience significant delays when logging in, and in some cases the platform may fail to load. This is affecting all accounts. Our engineering team is actively working to identify the cause. We'll post an update within the next 30 minutes or as soon as we have more information. We apologize for the disruption.