J1QL queries unresponsive for some customers

Incident Report for JupiterOne

Resolved

This incident has been resolved.

Posted Jun 26, 2024 - 19:29 EDT

Monitoring

J1QL queries should be operational again. Some customers may see another 10-15 minutes delay in queries returning with normal durations as the backlog of queries is processed.

Posted Jun 26, 2024 - 18:25 EDT

Investigating

J1QL queries are not returning responses for some customers

Posted Jun 26, 2024 - 18:24 EDT

This incident affected: Core Platform (Queries).