We've identified the issue and released a fix, sync jobs should return to a normal cadence of closing.
Posted Dec 02, 2024 - 14:52 EST
Investigating
Sync jobs are currently not being closed, though data is flowing into the graph normally. We're investigating the issue and in the meantime will be force closing jobs hourly.
Posted Dec 02, 2024 - 08:42 EST
Monitoring
We've isolated the data processing backup to a very small # of customer accounts. The rest may see some integration scheduling delays, but sync jobs that are being scheduled should be processing and closing in a timely manner for those customers.
Posted Nov 30, 2024 - 07:19 EST
Identified
We've identified the source of the backup and have provisioned more capacity to deal with the elevated event load. We anticipate most customers should see their data catching up in the next few hours.
Posted Nov 29, 2024 - 15:24 EST
Investigating
We are currently experiencing an issue where replication delays are causing some integration jobs to be forcibly closed. Our team is actively investigating the root cause and working on solutions to mitigate this impact. We will provide updates as we make progress. Thank you for your patience.