Integration sync jobs failing to close

Incident Report for JupiterOne

Resolved

This incident has been resolved.

Posted Jun 04, 2024 - 01:15 EDT

Monitoring

We've identified the issue and put a fix in place. We're seeing sync jobs successfully close starting around 7PM ET. We are monitoring the situation as the system continues to recover.

Posted Jun 03, 2024 - 19:04 EDT

Investigating

We are seeing an issue with sync jobs failing to close. This prevents new integration runs from starting. We are currently investigating the issue.

Posted Jun 03, 2024 - 17:34 EDT

This incident affected: Core Platform (Integration jobs, Data synchronization jobs).